IT services
IT Services
Flexibility is essential for maintaining a competitive edge in today's business world. Nowhere is this more true than within the field of IT. One way government and corporate executives are ensuring management flexibility within their IT divisions is through a practice called "strategic staffing." This approach looks at staffing needs based on an organization's immediate and long-term objectives, enabling managers to determine what combination of permanent and contract employees will best meet their needs.
TSR offers IT strategic staffing services that allow our clients to leverage their business efficiencies with good economic sense. Our base of experienced, skilled personnel allows us to tailor our services to provide client-specific technology support--whether the request is for one specific team member or for complete project responsibility. The outcome is a reduction in costs associated with hiring, training, and administering permanent personnel; and an optimal personnel level that maximizes cost savings and increases efficiency, job security, and morale for your permanent staff.
- Network Management
TSR manages all LAN / WAN / Wireless network functions by planning, allocating, and coordinating the resources of each network. Our network support services include the installation, configuration, and optimization of both network devices and software. We offer end-to-end performance monitoring and analysis for telecommunications networks, as well.
TSR will install, administer, and manage your corporate email network / systems. We monitor all associated equipment and software; proactively troubleshoot system problems; perform system maintenance; and coordinate mail address directory services in a multiple mail database environment.
TSR offers 24/7 management and end user assistance for IT- and telecommunications-related inquires, both on and off site.
TSR supplies our clients with highly qualified, customer-centric technicians to support end-user PC's and laptops. Our technicians can provide the entire gamut of technical services--from answering simple OS questions to solvng more detailed hardware and communications problems. We install, configure, and troubleshoot applications, as well as PDAs and peripherals. Our goal is to minimize downtime, and, in turn, maximize user productivity.
- Lotus Notes ApplicationsAdministration & Development
We provide administrative support to Notes infrastructure, participating in Notes ad hoc research, providing product and/or hardware evaluations, and aiding in application monitoring and performance. We also develop and deploy new Notes applications to local native Notes and Notes Web servers.
TSR supplies the technical and professional resources needed to uniquely configure and setup PC software and hardware for future rollouts.