Telecom Expense Management (TEM) Services
You can't manage something if you don't know what it is you're managing.
Since 1994, TSR has been a total Telecom Expense Management (TEM) company with one goal in mind--to reduce telecommunications costs for our clients. By combining our patented CircuitPro database technology and TEM processes, our successful vendor relationships, and our professional experience, TSR has the means to simplify, centralize, and proactively manage all your wireline and wireless telecommunications assets.
Our Telecom Expense Management services are based on a lifecycle approach. From best value analysis, through the cycle of provisioning, invoice verification and consolidation, to telecom payment, departmental chargeback, dispute resolution, and optimization - TSR focuses on the roots of telecom cost control. The result has been MILLIONS of dollars in telecom savings for our clients.
Enterprise TEM lets you manage your telecom operations on your terms. The key is determining what degree of Telecom Expense Management you need to realize optimal return on investment. If you need a proactive, continuous approach to managing telecommunications expenses, contact us today.
TSR ensures our clients get the best price for every circuit and wireless service, not only guaranteeing cost effectiveness, but also allowing for provisioning diversity.
We ensure every ordered service is installed quickly and correctly by proactively tracking the provisioning process and acting as liaison between clients, users, and carriers.
We review all telecom bills to ensure invoice accuracy, tracing each charge to its authorized source and documenting the grounds for any dispute. Clients are assured they pay only what they owe.
We clearly summarize all departmental telecom costs into one clear, concise consolidated invoice; the client pays us with one simple, thoroughly documented transaction.
We only pay for validated charges, disbursing the funds from client payment to the appropriate servce providers.
TSR traces every dollar to the appropriate Contract Line Item Number (CLIN) or cost recovery code to achieve accountability. This allows our clients to tie telecom expenses to the actual users.
When errors are found in audits or during invoice verification, TSR acts as dispute agent, arguing client billing cases and obtaining full credit for telecom errors.
TSR's wireless management system, Wireless-TEM, consolidates telecom data and provides a secure online view of mobile charges for central and local management.