Coordinating Broadband


TSR has the means to simplify, centralize, and proactively manage all your telework telecommunications assets. Coordinating broadband line installation, running interference when teleworkers experience technical problems; maintaining a comprehensive asset inventory; and processing, consolidating, and paying bills are all aspects of our specific portion of telework management. Fortunately for organizations like the U.S. Patent and Trademark Office, TSR delivers a total telework support solution.

Telework Connectivity

Using a centralized process, TSR provides organizations with business class broadband installation and managed service. TSR can help you make the most of virtual office opportunities by linking remote employees directly into your network. Telecommuting workers are equipped with high speed Internet, advanced security, and business support. Telework coordinators are secure in knowing order fulfillment is being tracked and outage issues handled.

In addition to broadband installation, our telework service offerings also cover the following support services:

  • Service moves within the same residence
  • Service changes, when authorized
  • Service de-installation, when authorized
  • Invoicing services
  • Tier II Help Desk service

Additional TSR Telework Offerings

TSR also offers a total telework support solution.
Using our patented Telecom Expense Management (TEM) solutions, TSR will:

  • Smoothly transition existing teleworker Internet service to TSR management control
  • Negotiate lower prices through national accounts
  • Verify bill accuracy and resolve bill discrepancies
  • Provide accurate and timely invoice consolidation and bill payment services
  • Create and maintain an accurate and up-to-date teleworker asset inventory
  • Deliver reports
  • Provide professional end user support

Managing teleworkers is a critical job component of telework coordinators.
Let TSR help support your management with broadband connectivity and asset control.